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href="https://www.cervednext.com" rel="v:url" property="v:title">Home</a> <span class="breadcrumb_separator">›</span> <!-- <span rel="v:child" typeof="v:Breadcrumb"> <a href="/evento/" rel="v:url" property="v:title">EVENTO</a> <span class="breadcrumb_separator">›</span> </span> --> <span rel="v:child" typeof="v:Breadcrumb"> <span class="breadcrumb_last"> Design with Data: Data Analysis per la Progettazione della Customer Experience </span> </span> </span> </span> </div> </div> </div> <!-- <div class="header-sezione"> <div class="content-sezione"> <span class="back-title-border"></span> <span class="back-title"></span> <div class="content-box-sezione"> <h2 class="title2"> Speech </h2> </div> </div> </div> --> <div class="container-page speech" style="margin-top:40px;"> <div class="context"> <h1 class="title3">Design with Data: Data Analysis per la Progettazione della Customer Experience</h1> <p class="speaker-list-title">Con:</p> <ul class="speaker-list"> <li><a href="https://www.cervednext.com/speaker/silvio-cioni/">Silvio Cioni</a> - <span class="job-title">Lead Design Director, Sketchin</span></li> <li><a href="https://www.cervednext.com/speaker/alessandro-volpe/">Alessandro Volpe</a> - <span class="job-title">Data Science Manager del Centro di Competenza | Big Data & Artificial Intelligence, Bip xTech </span></li> </ul> <p class="speaker-list-title">A cura di:</p> <div class="speaker-list-partner"> <img src="https://www.cervednext.com/wp-content/uploads/2019/04/Logo-Bip-PNG-trasparente.png" alt="Bip" class="partner-logo"> </div> <p><span style="font-weight: 400;">Analizzare i dati esplicita storie, fa emergere valori, rivela connessioni e legami di cui non si era consapevoli. Ma c’è molto di più: uno degli aspetti più affascinanti della Data Analysis è la capacità di costruire modelli predittivi sulla base dei dati. L</span><span style="font-weight: 400;">’impiego di tool che permettano l’analisi di serie storiche e integrino elementi di Machine Learning può rappresentare un vantaggio per le aziende </span><span style="font-weight: 400;">se questi sono utilizzati come strumento di forecasting legato alla CX</span><span style="font-weight: 400;">, così da sfruttare gli insight ottenuti per orientare il disegno del servizio e l’esperienza next-to-be. Il workshop racconta come strumenti progettuali e di Data Analysis integrati, in un processo di design organico, rappresentino la frontiera della progettazione e misurazione della Customer Experience.<br /> </span><strong><a href="https://www.cervednext.com/wp-content/uploads/2019/06/Silvio-Cioni_Alessandro-Volpe-Cerved-Next19.pdf">Scarica la presentazione</a><br /> <a href="https://youtu.be/Oe292C-aUzI">Guarda il video </a></strong></p> <ul class="info"> <li><span>Dove:</span> Cerved Next - Megawatt, Via Watt 15 Milano</li> <li><span>Quando: </span> 6 Giugno 2019 ore 14:45 - 15:15. - Sala WATT </li> <li><span>Percorso: </span><span class="topic"><a href="https://www.cervednext.com/speech_tag/marketing-transformation/" rel="tag">Marketing Transformation</a></span></li></span> </ul> </div> </div> </article> </section> </main> <footer id="colophon" class="site-footer"> <div class="pre-foo"> <div class="pre-foo-servizi"> </div> <div class="pre-foo-page"> </div> </div> <div class="ist-foo"> <div class="ist-foo-text"> <div class="textwidget"><p>© 2019 Cerved Group S.p.A. – Via dell’Unione Europea n. 6/A-6/B – 20097 San Donato Milanese (MI) – REA 2035639 <br> Cap. 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